Programmation
Séances de formation
Mercredi 16 juin
10 h – 11 hSéance de formation : Bloc A
- A1Cadres supérieursIA, technologie et données
From Operational to Strategic: Transforming Global Payroll with Agentic AI
Amy Mazurik · Sr Director Product Management, Payroll, Workday
Description de la présentation
Payroll is evolving beyond automation, and Agentic AI is leading the next transformation. Discover how payroll leaders can harness AI-powered systems to reduce complexity, strengthen compliance, and unlock strategic business value. This forward-looking session explores how to modernize global payroll operations, eliminate data silos, improve decision-making, and build organizational confidence in AI-driven processes. Whether you’re just beginning your AI journey or planning your next transformation, you’ll leave with practical strategies for building a smarter, more agile payroll function.
- A2Cadres intermédiairesExpérience employé, avantages sociaux et communication
The Payroll Loyalty Loop: How Better Pay Experiences Build Better Employee Relationships
Ian Giles · Founder & Director, Ian Giles Consulting
Description de la présentation
Every pay cycle is an opportunity to strengthen employee trust. This session introduces the Payroll Loyalty Loop, a framework for understanding how payroll experiences influence confidence, engagement, and organizational reputation. Explore the role of communication, responsiveness, payslip clarity, self-service tools, and employee support in shaping perceptions of your organization. Learn practical ways to improve the payroll experience while strengthening relationships and reinforcing trust with every payroll interaction.
- A3Cadres intermédiairesConformité, fiscalité et droit
What’s New in Employment Law
Jordan Rodney · VP, HR and Legal Services, MaxPeople and Rodney Employment Law
Description de la présentation
Employment law continues to evolve, bringing new compliance requirements and workplace challenges for employers. This timely session explores the latest legislative updates impacting payroll and HR professionals, with practical insights on employee relations, accommodation, terminations, and flexible work arrangements. Gain a clear understanding of emerging obligations, potential risks, and best practices that can help your organization stay compliant while effectively supporting today’s workforce.
- A4Tous les niveauxÉvolution de carrière, stratégie et influence
Creating Connections: Networking Skills for Introverts & Extroverts
Jolene Watson · Professional Speaker/Owner, Clarity Coaching & Development
Description de la présentation
Networking doesn’t have to feel awkward or overwhelming. Join Canada’s Networking Expert®, Jolene Watson, for an engaging session designed to help professionals build authentic relationships with confidence. Through practical techniques, personality insights, and real-world communication strategies, you’ll learn how to start meaningful conversations, strengthen your professional presence, and create lasting connections. Whether you’re naturally outgoing or prefer quieter interactions, you’ll gain tools to expand your network and open new opportunities for career growth.
- A5Cadres intermédiairesExpérience employé, avantages sociaux et communication
Beyond Compliance: Embodying a Service Mindset in Payroll
Kevin Loxley · Manager, Payroll & Pension Finance, City of Vaughan
Description de la présentation
Payroll is about more than accuracy and compliance. Every interaction is an opportunity to build trust and shape the employee experience. This session explores how adopting a service-focused approach can elevate payroll from a transactional function to a valued organizational partner. Learn practical techniques for improving communication, handling challenging situations with confidence, and delivering exceptional service while maintaining compliance. You’ll leave with actionable strategies that strengthen relationships, credibility, and influence across your organization.
- A6Tous les niveauxConformité, fiscalité et droit
Compliance Uncovered: The Most Challenging Payroll Questions We Receive
Jodie-Ann Green, Laura Angelo, Karima Balfoul, Tina Beauchamp · Compliance Advisors, National Payroll Institute
Description de la présentation
Some payroll questions don’t have straightforward answers. Join a panel of Compliance Services experts as they reveal some of the most complex and intriguing questions they’ve tackled from payroll professionals across Canada. Through real-world cases, you’ll gain insight into the research, analysis, and critical thinking required to navigate challenging compliance situations. Discover how experts approach uncertainty, interpret legislation, and reach defensible decisions while gathering practical lessons you can apply to your own payroll challenges.
- A7Cadres intermédiairesÉvolution de carrière, stratégie et influence
From Order Takers to Strategic Partners: Elevating Payroll’s Role in Project Delivery
Sheree Mason · Team Lead Payroll and Employee Resource Centre, ENMAX
Description de la présentation
Too often, payroll is brought into projects after key decisions have already been made. This interactive session explores how payroll professionals can become trusted advisors and influential project partners from day one. Learn practical approaches for engaging stakeholders, communicating payroll requirements, identifying risks, and driving better project outcomes. Through real-world examples, you’ll discover how to strengthen your influence, contribute more strategically, and position payroll as a critical voice in organizational change and transformation initiatives.
- A8Cadres intermédiairesOpérations de paie, gouvernance et paie mondialeFrançais
Les risques du travail sans frontières
Annie Ménard · propriétaire, Annie Ménard Fiscaliste
Description de la présentation
Les affectations internationales peuvent entraîner des répercussions importantes sur la paie, la conformité et les obligations fiscales, tant pour l’employeur que pour l’employé. Cette séance offrira un aperçu des principaux enjeux à considérer lorsqu’un employé travaille à l’extérieur du Canada ou change de pays de résidence fiscale.
Les participants exploreront les incidences possibles sur les retenues à la source, les cotisations sociales, les obligations de déclaration et divers risques de conformité pouvant découler d’une mobilité internationale.
À la fin de cette séance, les participants seront en mesure de :
- Identifier les principales répercussions des affectations internationales sur la paie canadienne.
- Comprendre les impacts potentiels sur l’impôt, le RPC/RRQ, l’AE, le RQAP et les autres charges sociales.
- Reconnaître certains risques liés à la fiscalité corporative, aux avantages sociaux et à l’imposition des employés.
- Mieux évaluer les obligations de conformité tant au Canada qu’à l’étranger.
11 h 15 – 12 h 15Séance de formation : Bloc B
- B1Cadres supérieursIA, technologie et données
The Evolution of HR: The Truth About AI
Lisa Medeiros · Senior Executive Relationship Manager, ADP Canada
Description de la présentation
As AI reshapes the workplace, organizations are discovering that technology isn’t replacing people, it’s transforming how work gets done. This thought-provoking session explores how AI is changing workforce structures, talent strategies, and organizational culture while creating new opportunities for innovation and growth. Discover where human expertise remains essential, how HR can lead successful AI adoption, and why building a culture of continuous learning will be critical for future success.
- B2Cadres intermédiairesOpérations de paie, gouvernance et paie mondiale
Payroll Continuity Planning: Documenting the Process, Protecting the Pay
Bianca Mueller CPB, PCP, and Melissa Lenos CPB, PCP, Wagepoint / King Business Solutions Inc.
Description de la présentation
What happens if your payroll expert is unexpectedly unavailable? Strong continuity planning ensures payroll stays accurate, secure, and on schedule no matter the disruption. This practical session explores how to identify vulnerabilities, document critical processes, establish backup protocols, and strengthen organizational resilience. You’ll leave with a framework for protecting payroll operations, reducing key-person risk, and maintaining compliance during absences, system changes, staffing transitions, and other unexpected events.
- B3Cadres intermédiairesConformité, fiscalité et droit
Legal Hot Seat
Jordan Rodney · VP, HR and Legal Services, MaxPeople and Rodney Employment Law
Description de la présentation
Bring your toughest workplace questions to the Legal Hot Seat. This interactive Q&A session puts today’s most pressing employment law and HR issues front and centre, offering practical guidance from legal experts on navigating an increasingly complex workplace environment. Whether you submit questions in advance or participate live, you’ll gain valuable insights, clarity on emerging challenges, and actionable advice to help balance compliance, risk management, and organizational success.
- B4Cadres intermédiairesLeadership, changement et bien-être
Peak Performance Under Pressure: Building Sustainable Performance in High-Pressure Payroll Environments
Norva Samuel · Payroll Specialist| Speaker | Holistic Leadership Coach, Norva Samuel Consulting
Description de la présentation
Constant deadlines, compliance demands, and high expectations can challenge even the most experienced payroll professionals. This session explores how to sustain performance without sacrificing wellbeing. Discover practical strategies for improving focus, building resilience, managing energy, and preventing burnout in high-pressure environments. You’ll learn how small, intentional habits can strengthen decision-making, enhance effectiveness, and support long-term professional success, helping you perform at your best when it matters most.
- B5Cadres intermédiairesÉvolution de carrière, stratégie et influence
From the Payroll Seat to the Product Table: How Your Voice Shapes the Tools You Use
Aimee Daly · Associate Product Manager, Payworks Canada
Description de la présentation
The future of payroll technology is being shaped by the people who use it every day. This interactive session explores how payroll professionals can influence product design, feature development, and emerging AI capabilities without being technology experts. Through real-world examples and guided discussion, you’ll discover how to turn everyday frustrations into meaningful feedback that product teams can act on. Leave with practical techniques for helping shape smarter, more effective payroll tools and a new appreciation for the impact of your voice.
- B6Tous les niveauxExpérience employé, avantages sociaux et communication
Retain Your Workforce and Reduce Costs with EI Programs
Nancy Healey · CEIC
Description de la présentation
Is your organization seeing a temporary decrease in business activity beyond your control? Does your organization offer employees any short-term disability plans or paid sick leave? Come discover how to retain your workforce through the Employment Insurance (EI) Work-Sharing program and pay less in EI Premiums through the EI Premium Reduction Program. Learn about the benefits, eligibility criteria, and application processes that can help your organization save costs and avoid layoffs.
- B7Cadres supérieursÉvolution de carrière, stratégie et influence
Upskilling Payroll Professionals to Bridge Skills Gaps
Chris Kumar · Director of Permanent Placement Services, Robert Half
Description de la présentation
Technology, compliance, analytics, and AI are transforming payroll at an unprecedented pace. As expectations grow, so does the need for new skills and capabilities. This session explores how payroll leaders can identify emerging skills gaps, develop talent from within, and build future-ready teams. Learn practical strategies for strengthening technical expertise, increasing adaptability, and creating a culture of continuous learning that supports long-term success in a rapidly evolving profession.
- B8Tous les niveaux
Transformer les données en décisions : bâtir un tableau de bord d’ICP pour la paie
Chantal Brunet, LAP, M. Fisc., CPA Directrice, T&T – Capital humain – Paie et gestion de la main-d’œuvre, Deloitte
Description de la présentation
De nombreuses équipes de paie ne disposent pas d’un ensemble cohérent d’indicateurs clés de performance (ICP) leur permettant d’évaluer leur rendement, de démontrer les progrès réalisés et d’appuyer les décisions d’investissement.
Cette séance combinera le cadre canadien d’analyse comparative et d’indicateurs clés de performance (ICP) de l’Institut national de la paie à l’expérience concrète d’une organisation ayant structuré et mis en œuvre son approche de mesure du rendement de la paie à l’aide d’un tableau de bord. Les participants exploreront des indicateurs liés à l’exactitude, à l’efficience, à la résilience et à l’impact stratégique. Ils découvriront également comment cerner les tendances, les risques et les occasions, puis traduire les résultats en messages clairs et pertinents à l’intention de la haute direction.
À la fin de cette séance, les participants seront mieux outillés pour :
• sélectionner des indicateurs clés de performance pertinents pour mesurer le rendement de la paie;
• structurer un tableau de bord permettant de suivre et de communiquer les résultats;
• cerner les tendances, les risques et les occasions à partir des données de la paie;
• traduire les résultats en constats clairs et pertinents pour appuyer la prise de décision et les discussions avec la haute direction.
15 h 30 – 16 h 30Séance de formation : Bloc C
- C1Cadres supérieursRisques, contrôles et fraude
Using AI to Stay Continuously Audit-Ready
Tracee Bowles · Practice Leader, Payroll Applied Intelligence, The Hackett Group
Description de la présentation
What if audit readiness wasn’t a last-minute scramble? This forward-thinking workshop explores how AI can help payroll teams move from periodic reviews to continuous compliance monitoring. Learn how to identify high-risk audit trigger points, determine where automation can strengthen oversight, and understand where human judgment remains critical. You’ll leave with a practical framework for building stronger controls, reducing risk, and maintaining audit readiness throughout the year.
- C2Cadres intermédiairesConformité, fiscalité et droit
Payroll Administration in British Columbia: Beyond the Basics
Jodie-Ann Green · Payroll Compliance Advisor, National Payroll Institute
Description de la présentation
British Columbia presents unique payroll requirements that can challenge even experienced professionals. This session takes a deeper look at provincial legislation, privacy obligations, WorkSafeBC requirements, and common compliance risks. Through practical examples and expert insights, you’ll gain a stronger understanding of the complexities specific to BC workplaces and leave better equipped to navigate evolving obligations with confidence.
- C3Cadres supérieursOpérations de paie, gouvernance et paie mondiale
Ready Before Risk: Building Future-Ready Indigenous Payroll Governance
Alice Maracle · Finance Coordinator, Discovered Intelligence Inc.
Description de la présentation
Payroll decisions rarely stay static. Changes to employee roles, work locations, legislation, and technology can quickly introduce new compliance risks. Through engaging case studies and practical examples, this session explores how organizations can strengthen Indigenous payroll governance, improve decision traceability, and build proactive monitoring processes. Learn how to create sustainable controls that support compliance, protect sensitive information, and keep pace with an increasingly complex payroll environment.
- C4Tous les niveauxLeadership, changement et bien-être
Resiliency in the Workplace: Stress Management Personality Insights
Jolene Watson · Professional Speaker/Owner, Clarity Coaching & Development
Description de la présentation
Stress affects everyone differently, and understanding your natural responses can be a powerful advantage. In this engaging session, you’ll explore how personality preferences influence behaviour under pressure and learn practical strategies for maintaining balance during demanding periods. Gain valuable insights into communication, emotional regulation, and resilience while discovering tools that can help you navigate workplace challenges with greater confidence, adaptability, and professionalism.
- C5Cadres intermédiairesExpérience employé, avantages sociaux et communication
The Conversation Nobody Wants to Have: Handling Difficult Payroll Discussions with Confidence
Faith Wood · Professional Speaker, Inspiring Minds Consulting Ltd
Description de la présentation
Payroll professionals often find themselves delivering difficult news, resolving conflicts, and navigating emotionally charged conversations. This highly practical session explores the psychology behind challenging interactions and provides strategies for responding with confidence, empathy, and professionalism. Learn techniques for reducing defensiveness, managing emotions, and maintaining trust while addressing sensitive issues. You’ll leave better prepared to handle even the toughest payroll conversations effectively.
- C6Cadres intermédiairesOpérations de paie, gouvernance et paie mondiale
The risks of working from anywhere
Annie Ménard · propriétaire, Annie Ménard Fiscaliste
Description de la présentation
Remote work has expanded opportunities for employees, but it has also introduced significant payroll and compliance challenges. This session explores the often-overlooked risks associated with employees working across borders, including tax implications, source deductions, social security obligations, year-end reporting, and employer compliance requirements. Gain practical insights into how organizations can identify potential risks, maintain compliance, and navigate the increasingly complex realities of a borderless workforce.
- C7Tous les niveaux
Workers’ Compensation in British Columbia: What Payroll Professionals Need to Know
WorksafeBC
Description de la présentation
Payroll plays an important role in supporting an employer’s workers’ compensation obligations. Join WorkSafeBC representatives for an overview of British Columbia’s workers’ compensation requirements and the key areas that affect payroll.Designed for payroll professionals, this session will explore employer obligations, coverage, assessable earnings, premiums and benefits, with a focus on the practical payroll implications.Topics will include:• Workers’ compensation in B.C. and employer registration requirements• Employer and worker responsibilities following a work-related injury or illness• Workers’ compensation coverage and exceptions• How the workers’ compensation system is funded, including employer premiums and self-insurance• Assessable earnings and their impact on payroll reporting• The assessment and premium-setting process, including experience rating• Workers’ compensation benefits and how wage-loss benefits are determined• Payroll considerations when an employee is receiving workers’ compensation benefits - C8Tous les niveauxRisques, contrôles et fraudeFrançais
Erreurs de paie : l’art de transformer le risque en réussite
Nathalie Vervais · Responsable de la paie, Collège Sainte-Anne
Description de la présentation
Dans un contexte où la paie évolue rapidement, savoir transformer une erreur en opportunité devient une compétence stratégique. Cette conférence explorera comment adopter une approche constructive face aux incidents afin de renforcer les processus, les contrôles et la communication. Grâce à une gestion transparente, à l’analyse des causes profondes et à l’implantation de correctifs durables, les erreurs se transforment en leviers d’innovation et de leadership. En misant sur l’apprentissage et la collaboration, les équipes de paie développent résilience, maturité professionnelle et efficacité, tout en réduisant les risques futurs et en renforçant la confiance organisationnelle.
À la fin de cette séance, les participants seront mieux outillés pour :
- analyser les causes profondes d’une erreur;
- transformer les apprentissages en améliorations concrètes;
- renforcer les processus et réduire les risques futurs.
Jeudi 17 juin
10 h 15 – 11 h 45Séance d’échange et séance de formation : Bloc D
- D1Tous les niveauxIA, technologie et données
From Data to Decisions: Building and Using a Payroll KPI Scorecard (AM) & Industry Exchange (PM)
National Payroll Institute and Deloitte
Description de la présentation
How do you prove payroll’s value beyond processing pay accurately and on time? This session explores how meaningful KPIs can help payroll teams measure performance, identify opportunities, demonstrate impact, and support investment decisions. Using real-world examples and benchmarking insights, you’ll learn how to build a practical scorecard that transforms payroll data into compelling stories for leadership. Leave with ideas and tools to strengthen reporting, support decision-making, and elevate payroll’s strategic influence.
- D2Tous les niveauxLeadership, changement et bien-être
Balancing Accountability with Empathy (AM) & Industry Exchange (PM)
Lindsay Bernard · Dale Carnegie
Description de la présentation
Strong leaders know that accountability and empathy are not competing priorities, they’re complementary strengths. In this dynamic workshop, you’ll explore how balancing performance expectations with genuine understanding can drive engagement, retention, and organizational success. Discover practical techniques for strengthening trust, improving difficult conversations, and creating a workplace culture where people feel both supported and accountable. This session offers valuable insights for leaders seeking to elevate their impact and effectiveness.
- D3Cadres intermédiairesConformité, fiscalité et droit
Payroll Pitfalls Exposed: Managing Terminations and ROEs with Confidence (AM) & Industry Exchange (PM)
Laura Angelo and Karima Balfoul · Compliance Advisors, National Payroll Institute
Description de la présentation
Terminations and Records of Employment are among the most complex and high-risk responsibilities in payroll. Through interactive exercises, real-world scenarios, and hands-on learning, this workshop helps participants navigate common pitfalls while strengthening compliance knowledge. Learn how to apply legislation, complete critical ROE fields accurately, and confidently manage challenging termination situations. You’ll leave with practical tools, valuable experience, and increased confidence in handling these complex payroll processes.
- D4Cadres intermédiairesÉvolution de carrière, stratégie et influence
Payroll’s Seat at the Table: How to Speak Finance, HR, Legal, and IT Without Losing Your Mind (AM) & Industry Exchange (PM)
Ian Giles · Founder & Director, Ian Giles Consulting
Description de la présentation
Payroll sits at the intersection of finance, HR, legal, IT, operations, compliance, vendors, and employees, yet each stakeholder views its priorities differently. This session explores how payroll professionals can strengthen their influence by adapting their message to different audiences and framing risk, value, cost, complexity, and opportunity in language that resonates. You’ll gain practical strategies for communicating with greater clarity, contributing more effectively to strategic decisions, and positioning payroll as a trusted cross-functional partner.
- D5Cadres intermédiairesLeadership, changement et bien-êtreFrançais
Naviguer le changement avec optimisme et intelligence émotionnelle AM) & Industry Exchange (PM)
Charles Fortier · Co-fondateur, LeedHR Inc.
Description de la présentation
Le changement peut susciter de la résistance et du stress, mais il peut aussi créer des occasions de croissance et d’innovation. Dans cette séance interactive, les participants exploreront comment l’intelligence émotionnelle peut aider les leaders à mieux naviguer à travers les changements organisationnels, avec plus de résilience et d’impact.
En s’appuyant sur la courbe du changement de Kübler-Ross et sur des concepts clés liés à l’intelligence émotionnelle, les participants découvriront comment les émotions influencent nos réactions face au changement, comment l’optimisme favorise l’adaptabilité et comment les leaders peuvent mobiliser leurs équipes et susciter leur engagement pendant les périodes de transition.
À travers des moments de réflexion, des discussions et des exercices pratiques, les participants développeront des stratégies pour mieux gérer leur propre état d’esprit et accompagner les autres.
À la fin de cette séance, les participants seront en mesure de :
- Expliquer le rôle de l’intelligence émotionnelle dans la capacité à diriger efficacement à travers les changements organisationnels.
- Comprendre les différentes réactions émotionnelles que peut susciter le changement à travers la courbe du changement de Kübler-Ross.
- Comprendre comment l’optimisme contribue à la résilience, à l’adaptabilité et à l’efficacité du leadership.
- Mettre en pratique des techniques pour recadrer le discours intérieur négatif et développer un état d’esprit plus constructif.
- Utiliser des émotions telles que l’espoir, la fierté et l’enthousiasme pour motiver les équipes et favoriser leur engagement pendant les périodes de transition.
- Développer des stratégies concrètes pour soutenir les employés et favoriser l’adoption positive du changement au sein de leurs équipes.
13 h 15 – 14 h 45Séance d’échange et séance de formation : Bloc D
- D6Tous les niveauxIA, technologie et données
Industry Exchange (AM) & From Data to Decisions: Building and Using a Payroll KPI Scorecard (PM)
National Payroll Institute and Deloitte
Description de la présentation
How do you prove payroll’s value beyond processing pay accurately and on time? This session explores how meaningful KPIs can help payroll teams measure performance, identify opportunities, demonstrate impact, and support investment decisions. Using real-world examples and benchmarking insights, you’ll learn how to build a practical scorecard that transforms payroll data into compelling stories for leadership. Leave with ideas and tools to strengthen reporting, support decision-making, and elevate payroll’s strategic influence.
- D7Tous les niveauxLeadership, changement et bien-être
Industry Exchange (AM) & Balancing Accountability with Empathy (PM)
Lindsay Bernard · Dale Carnegie
Description de la présentation
Strong leaders know that accountability and empathy are not competing priorities, they’re complementary strengths. In this dynamic workshop, you’ll explore how balancing performance expectations with genuine understanding can drive engagement, retention, and organizational success. Discover practical techniques for strengthening trust, improving difficult conversations, and creating a workplace culture where people feel both supported and accountable. This session offers valuable insights for leaders seeking to elevate their impact and effectiveness.
- D8Cadres intermédiairesConformité, fiscalité et droit
Industry Exchange (AM) & Payroll Pitfalls Exposed: Managing Terminations and ROEs with Confidence (PM)
Laura Angelo and Karima Balfoul · Compliance Advisors, National Payroll Institute
Description de la présentation
Terminations and Records of Employment are among the most complex and high-risk responsibilities in payroll. Through interactive exercises, real-world scenarios, and hands-on learning, this workshop helps participants navigate common pitfalls while strengthening compliance knowledge. Learn how to apply legislation, complete critical ROE fields accurately, and confidently manage challenging termination situations. You’ll leave with practical tools, valuable experience, and increased confidence in handling these complex payroll processes.
- D9Cadres intermédiairesConformité, fiscalité et droit
Industry Exchange (AM) & Payroll’s Seat at the Table: How to Speak Finance, HR, Legal, and IT Without Losing Your Mind (PM)
Ian Giles · Founder & Director, Ian Giles Consulting
Description de la présentation
Payroll sits at the intersection of finance, HR, legal, IT, operations, compliance, vendors, and employees. Everyone depends on it, but not everyone understands it.
This session explores how payroll professionals can strengthen their influence by adapting their message to different stakeholders. Attendees will learn how to communicate payroll risk, value, cost, complexity, and opportunity in language that resonates with CFOs, CHROs, CIOs, legal teams, HR, and business leaders.
Payroll does not need a louder voice. It needs a sharper one.
Learning objectives:
- Understand what different stakeholders need from payroll conversations.
- Learn how to frame payroll issues in business, financial, compliance, and technology terms.
- Develop practical approaches for increasing payroll influence in strategic decision-making.
15 h – 16 hSéances de formation : Bloc E
- E1Cadres supérieursÉvolution de carrière, stratégie et influence
Dark Decisions in Payroll: What Happens When AI Works Unsupervised
Tom H. Olakitan · AI Solutions Architect & Principal Consultant, Cerebrium Consulting
Description de la présentation
AI can deliver impressive efficiencies, but what happens when no one is watching? This thought-provoking session examines the risks of relying on unreviewed AI outputs in payroll and compliance environments. Through practical examples and real-world lessons, attendees will learn how AI failures occur, why governance matters, and what critical questions to ask before adopting AI-enabled tools. Leave with a clearer understanding of responsible AI, stronger governance practices, and greater confidence in evaluating emerging technologies.
- E2Cadres intermédiaires
The Payroll Advantage: Turning Foresight into Business Impact
Steven Van Alstine VP, Professional Standards & Education Learning and Professional Development, National Payroll Institute
Description de la présentation
Payroll sits at the intersection of people, money, risk and trust—giving it an unmatched view of what is changing inside an organization. Yet that perspective too often arrives after decisions are made. This energetic, interactive session shows payroll professionals how to turn operational signals into strategic foresight and business impact. Using a practical Sense–Translate–Influence–Act model, participants will identify emerging workforce and business signals, connect them to executive priorities, and communicate a clear recommendation. Grounded in the Payroll Professional Competency Framework, attendees will leave with a repeatable tool to bring payroll into decisions earlier—and help shape what comes next.
Learning Objectives:
• Distinguish strategic foresight from historical reporting and identify future-facing signals already visible in payroll work and data.
• Apply the Sense–Translate–Influence–Act model to convert an operational issue or emerging trend into a decision-ready business insight.
• Frame a concise recommendation for Finance, HR, IT, Legal or operations by linking payroll evidence to cost, risk, workforce and trust.
• Select one 90-day action and one competency to strengthen payroll’s contribution to organizational strategy. - E3Cadres supérieurs
The Payroll Operating Model
Tami Cartwright · Sr. Payroll & Time Management Consultant, TC Payroll Strategies Ltd.
Description de la présentation
What separates high-performing payroll organizations from the rest? It often comes down to their operating model. This session explores the essential building blocks of an effective payroll function, including people, processes, technology, governance, and organizational design. Learn how to assess payroll complexity, identify opportunities for improvement, and develop a framework that supports efficiency, compliance, and long-term success. Gain practical insights to help optimize and future-proof your payroll operation.
- E4Tous les niveauxOpérations de paie, gouvernance et paie mondiale
Payroll in the Crosshairs: Stopping Payroll-Diversion Fraud and Business Email Compromise
Hernan Popper · Founder & Principal Consultant, POPP3R Cybersecurity
Description de la présentation
Payroll teams are increasingly targeted by sophisticated fraud schemes that put organizational funds and employee data at risk. This fast-paced session examines how direct-deposit diversion, business email compromise, and phishing attacks unfold, along with the behavioural and process controls that can stop them. Drawing on real-world experience with more than 100 Canadian organizations, you’ll learn practical techniques for verifying change requests, recognizing red flags, and strengthening payroll’s role as a trusted control point.
- E5Cadres intermédiairesRisques, contrôles et fraude
Navigating Change with Optimism and Emotional Intelligence
Charles Fortier · Co-Founder, LeedHR Inc.
Description de la présentation
Organizational change can create resistance and stress, but it can also open the door to growth and innovation. This interactive session explores how emotional intelligence and optimism can help leaders navigate change with greater resilience and impact. Drawing on the Kübler-Ross Change Curve, you’ll learn how emotions shape responses to change and gain practical strategies for reframing negative thinking, supporting employees, inspiring engagement, and fostering positive change adoption across your organization.
- E6Cadres supérieursLeadership, changement et bien-être
Privacy Reform Meets AI: Governing the New Payroll Technology Stack
Grainne Grande · Executive Vice President, General Counsel and Risk, Payworks Inc.
Description de la présentation
Privacy regulations and AI innovation are reshaping the payroll landscape at the same time. This timely session explores what evolving privacy requirements mean for payroll professionals and how organizations can responsibly govern AI-enabled technologies. Learn practical approaches for conducting vendor due diligence, evaluating AI capabilities, managing risk, and building governance frameworks that support compliance. You’ll leave with actionable strategies for navigating a rapidly changing technology and regulatory environment.
- E7Tous les niveauxRisques, contrôles et fraude
U.S. Payrolls – Wage and Hour Rules
Laurel Serra · Payroll.Org
Description de la présentation
Managing U.S. payroll requires a clear understanding of the federal and state wage and hour rules that shape employee pay. This session explores how minimum wage and overtime requirements interact across jurisdictions, along with the rules governing child support and creditor garnishment withholding. You’ll gain practical insights to help navigate these complex obligations, strengthen compliance, and administer U.S. payroll with greater confidence.
- E8Tous les niveauxConformité, fiscalité et droit
Mises à jour de l’Agence du revenu du Canada
Information coming soon · Information à venir., Agence du revenu du Canada
Description de la présentation
Joignez-vous aux cadres de l’ARC et aux experts des programmes pour une présentation des principales mises à jour et des enjeux qui influent sur les domaines de l’impôt et de la paie. La séance offrira également aux participants l’occasion de poser des questions et d’échanger directement avec des représentants de l’ARC.
Les participants pourront ainsi :
- prendre connaissance des principales mises à jour présentées par l’ARC;
- mieux comprendre certains enjeux touchant l’impôt et la paie;
- poser leurs questions directement aux représentants de l’ARC.
Vendredi 18 juin
8 h 30 – 9 h 45Séance plénière de l’Agence du revenu du Canada
- PlenaryTous les niveauxConformité, fiscalité et droit
Canada Revenue Agency Updates
· Canada Revenue Agency
Description de la présentation
Join CRA executives and program experts for a presentation of key updates and issues impacting the tax and payroll landscapes. The session will also provide an opportunity for attendees to ask questions and engage with CRA officials directly.
10 h – 11 hSéances de formation : Bloc F
- F1Cadres intermédiairesIA, technologie et données
AI and other current and emerging technologies
Shoa Umair · Head of Payroll, OPTrust
Description de la présentation
Emerging technologies are transforming payroll faster than ever before. This session explores how AI, automation, and other innovations are improving accuracy, efficiency, compliance, and decision-making across the payroll function. Through practical examples and real-world applications, you’ll learn where technology can create the greatest value, how to approach adoption responsibly, and what skills payroll professionals need to thrive in an increasingly digital future.
- F2Cadres intermédiairesExpérience employé, avantages sociaux et communication
Optimize Your Employee Benefits Program with 10 Actionable Ideas for 2027
Jeffrey Stinchcombe · Partner, People Corporation
Description de la présentation
Employee benefits programs must continually evolve to remain competitive, cost-effective, and responsive to workforce needs. Join benefits expert Jeffrey Stinchcombe for an engaging look at 10 practical ideas organizations can put into action in 2027. You’ll explore current best practices in governance, risk management, flexible benefits, and procurement, gaining actionable strategies to strengthen your plan, manage costs, and deliver greater value to employees.
- F3Cadres intermédiairesExpérience employé, avantages sociaux et communication
From Transactional to Trusted: Using Payroll Moments to Build Organizational Credibility
Tina Beauchamp · Content Development Specialist, NPI
Description de la présentation
Every interaction with payroll shapes how employees, leaders, and business partners perceive the profession. Whether handling a pay error, explaining a legislative requirement, responding to an urgent employee query, or collaborating on organizational change, payroll professionals have opportunities to build trust, strengthen relationships, and increase their strategic influence.
This session explores how common payroll moments can either enhance or erode credibility. Through practical examples and discussion, participants will learn how to approach payroll interactions with a service mindset while maintaining compliance, professionalism, and organizational integrity.
- F4Tous les niveauxConformité, fiscalité et droit
U.S. Payrolls – Taxation Rules
Laurel Serra · Payroll.Org
Description de la présentation
Navigating U.S. payroll taxation requires a clear understanding of both federal and state requirements. This session examines key taxation rules, including when common fringe benefits are taxable and how to calculate taxable wages accurately. You’ll also review the requirements for completing Forms 940, 941, and W-2, gaining practical insights to strengthen compliance and confidently manage essential U.S. payroll reporting obligations.
- F5Cadres intermédiairesÉvolution de carrière, stratégie et influence
The Evolving Role of the Payroll Professional
Marissa Tycholis · Sr Director, Global Payroll, Dayforce
Description de la présentation
Payroll sits at the intersection of people, process, technology, and compliance, creating new opportunities to deliver value beyond the pay run. Drawing on insights from the National Payroll Institute’s 2026 Benchmarking Report and global payroll transformation experience, this session explores five perspective shifts that encourage curiosity, upstream thinking, and stronger collaboration. You’ll discover practical ways to identify improvement opportunities, expand your influence, and help shape the evolving role of the payroll professional within your organization.
- F6Tous les niveaux
Employment Standards in British Columbia
BC Employment Standards
Description de la présentation
This session provides a high-level overview of key employment standards for provincially regulated workplaces in British Columbia. Participants will gain an understanding of minimum employment standards and key employer obligations throughout the employment relationship, including worker classifications, wages and payroll requirements, hours of work and overtime, statutory holidays and vacation, job-protected leaves, termination and final pay, and the complaints and dispute resolution process. The session will focus on key requirements and practical considerations rather than an in-depth review of each provision.
- F7Cadres intermédiairesRisques, contrôles et fraude
Payroll Horror Stories: Real Cases and Lessons Learned
Jodie-Ann Green · Payroll Compliance Advisor, National Payroll Institute
Description de la présentation
Learn from real payroll compliance failures and the lessons they provide. Through CRA assessments, employment standards complaints, audit findings, and other real-world case studies, participants will explore how errors occurred, their organizational impacts, and the corrective actions taken. The session provides practical strategies to identify risks early, prevent costly mistakes, and strengthen payroll controls and compliance practices.
- F8Tous les niveauxConformité, fiscalité et droitFrançais
Politiques en matière de vacances et conformité des employeurs
Karima Balfoul · Specialiste en conformite technique de la paie, l’Institut national de la paie
Description de la présentation
La conformité en matière de vacances ne se résume pas à l’octroi de jours de congé. Rejoignez Karima Balfoul, PLP, spécialiste en conformité technique, pour une session pratique consacrée aux exigences législatives, aux risques de non-conformité et aux considérations stratégiques relatives aux droits aux vacances à travers le Canada.
À la fin de cette séance, les participants seront mieux outillés pour :
- comprendre les principaux enjeux de conformité liés aux vacances;
- reconnaître les risques potentiels dans leurs pratiques de paie;
- intégrer les exigences législatives à une gestion plus efficace des vacances.
11 h 15 – 12 h 15Séances de formation : Bloc G
- G1Cadres supérieursIA, technologie et données
Beyond Automation: Building the AI-Powered Payroll Function of the Future
Yu (Emma) Wang · Payroll Manager, Mountain Equipment Company
Description de la présentation
AI is transforming payroll beyond basic automation, creating new opportunities to improve how teams work and make decisions. This session explores how AI can learn from payroll processes, policies, compliance requirements, and organizational practices to reduce manual effort, standardize workflows, strengthen training, and enhance quality control. You’ll gain practical insights into responsible adoption, governance considerations, and how payroll professionals can evolve from transaction processors into more strategic business partners.
- G2Tous les niveauxRisques, contrôles et fraude
Payroll Fraud Prevention: Detecting Risks and Strengthening Internal Controls
Laura Angelo · Payroll Compliance Advisor, NPI
Description de la présentation
Payroll fraud remains one of the most common forms of occupational fraud and can expose organizations to significant financial and reputational risk. This session will explore common payroll fraud schemes, including ghost employees, unauthorized pay changes, falsified time records, and expense reimbursement fraud. Participants will learn how to identify red flags, apply practical audit techniques, and strengthen internal controls to reduce risk and improve compliance. Through real-world examples and actionable strategies, attendees will gain the knowledge and tools needed to safeguard payroll processes, support audit readiness, and protect organizational assets.
- G3Cadres supérieursOpérations de paie, gouvernance et paie mondiale
Payroll Implementation Success: Practical Tips for Getting It Right
Teresa McCulloch · Senior Principal Consultant, Cognizant
Description de la présentation
A successful payroll implementation begins long before go-live. In this practical training session, you’ll learn how to establish clear goals, conduct effective discovery, prepare clean data, document processes, and makes sure payroll stakeholders are involved from the start.
We’ll explore the stages of implementation—from requirements gathering, compliance, and realistic testing to parallel payroll validation, cutover planning, and post-go-live support. You’ll leave with practical strategies to reduce risk, improve payroll accuracy, support change adoption, and build confidence in every pay cycle.
Move your team beyond reactive problem-solving and create a proactive, resilient payroll operation that delivers stronger outcomes for employees, leaders, and the business. - G4Cadres supérieursOpérations de paie, gouvernance et paie mondiale
Payroll at the Crossroads: How Reporting Structure Shapes Payroll Success
Anastasiia Kartashova · Senior Director, Global Financial Operations, Dayforce
Description de la présentation
Payroll touches every employee while serving as one of an organization’s most critical financial controls, yet there is no universal agreement on where it belongs. Should payroll report to Human Resources, with its focus on employee experience and policy, or Finance, where governance, controls, and financial accuracy take priority? This interactive session explores how reporting structures influence payroll’s priorities, technology, compliance, and strategic impact. Through real-world examples and discussion, attendees will examine the strengths and challenges of each model and gain practical strategies to strengthen cross-functional collaboration, elevate payroll’s strategic role, and position payroll as a trusted business partner.
- G5Cadres supérieursLeadership, changement et bien-être
Leading Payroll Through Change: A Practical Framework for Navigating Transformation
Sharon McLaughlin · Leadership Coach and Change Advisor, Sharon McLaughlin Coaching and Consulting
Description de la présentation
Payroll transformation can place significant pressure on teams already managing complex, high-stakes operations. This practical session explores how leaders can move beyond reactive problem-solving and guide their teams through change with greater clarity, confidence, and resilience. You’ll gain a practical framework for navigating transformation, strengthening team readiness, and building a more proactive payroll operation that delivers better outcomes for employees, leaders, and the business.
- G6Cadres intermédiairesExpérience employé, avantages sociaux et communication
Building Stronger Relationships Through Emotional Intelligence
Janice Gair · President, eiADVANTAGE
Description de la présentation
Payroll professionals are trusted with some of the most sensitive and important aspects of the employee experience. The ability to build strong relationships, communicate effectively, and navigate challenging conversations is essential to building credibility and influence. This session explores how emotional intelligence strengthens trust, enhances collaboration, and helps payroll professionals create meaningful connections across their organization.
- G7Cadres intermédiairesOpérations de paie, gouvernance et paie mondiale
When Global Payroll Meets Canadian Reality
Charlotte Wang · Senior Payroll Consultant, CV Consultants North America
Description de la présentation
Expanding into Canada often seems straightforward until payroll begins. While global organizations may have well-established payroll practices, Canadian legislative requirements, provincial differences, and local payroll processes can create unexpected challenges. Relying on real consulting experiences, this session explores common issues encountered when international organizations establish payroll operations in Canada. Participants will gain practical insights into balancing global or organizational standards with local compliance, avoiding common implementation issues, and strengthening payroll governance to build a compliant Canadian payroll in the long run.
- G8Cadres intermédiairesÉvolution de carrière, stratégie et influenceFrançais
Présenter avec impact : structurer vos initiatives de la paie pour la haute direction
Caroline Jourdain · Cheffe de service experte, CGI (Nethris)
Description de la présentation
Vous maîtrisez la paie. Vous comprenez les données, anticipez les risques, connaissez les pistes de solution. La prochaine étape? Se faire entendre à la table de direction. Cette session livre l’outillage exact dont les leaders de la paie ont besoin : comment décoder l’intérêt de vos parties prenantes, structurer vos idées en une vision qui résonne avec vos exécutifs, et présenter avec authenticité et aplomb.
À la fin de cette séance, les participants seront mieux outillés pour :
- Établir le profil des parties prenantes afin d’aligner vos propositions sur les priorités de la direction,
- Apprendre à formuler vos idées en un argumentaire clair et convaincant,
- Maîtriser une méthode de storytelling pour présenter les initiatives de votre service de la paie,
- Apprendre à conserver une présence calme et assurée devant la haute direction.